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Privacy Policy

Privacy Policy

SECTION 1 - INTRODUCTION

The domain name www.kottonculture.com ("Site") is owned and operated by Roar Retail Private Limited ("Kotton Culture" or "We" or "Us"). We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy describes the type of personal information we collect from our User, purpose for collecting such information, how we use it, with whom we share it and the choices available to our customers regarding our use of the information. We will not disclose the personal information and sensitive information shared by the user other than in compliance with this Policy. If you do not consent to any of the terms enumerated in this Policy, do not proceed to use the Site. Our Policy is subject to change at any time without notice. Your continued use of the Site following such changes to the Policy constitutes your acceptance of the changed Policy and to be bound by such changes. If you do not continue to use the Site following change in the policy but take no action with respect to your personal information and sensitive information with us, our use of your personal information and sensitive information shall remain subject to the Policy in effect prior to the change. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto.

SECTION 2 - THE INFORMATION WE COLLECT

We collect information you provide directly via the site. For example, we collect information when you register a free account, fill in your profile, subscribe to our mailing list, access content, conduct a search, participate in a promotion or contest, contact customer support, or otherwise communicate or transact with us through the site. As a result of these actions you might supply us with personal information, such as your name, e- mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped including address and telephone numbers, IP addresses, product interest information and in certain circumstances, your opinions and individual preferences, etc (collectively "Personal Information"). When you visit this Site, our social media platforms, or our social networking or mobile applications, may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs and web beacons. You may also provide us with information like financial information such as Bank account or credit card or debit card or other payment instrument details ("Sensitive Information") for availing the services at our Site. We may also maintain a record of your product interests and acquire information about you from our present and/or future affiliates. This Site is directed to be used by adults only who are above the age of 18 years. If you are not an adult, while you may look at our Site, but you should not make a purchase, register, or submit personal information to us. We or our associates / affiliates do not knowingly collect information from minors. Minors should not be using the Site with any personal information. In an event of

default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by the minor.

SECTION 3 - HOW WE USE THE INFORMATION WE COLLECT

We use information about you for our legitimate interests, including to:

  • Manage our Site, including your registration, subscriptions, and account.
  • Authorize your access to the Site and enforce content protections.
  • Deliver the products and services that you have requested.
  • Respond to your comments, questions, and requests, and provide you with customer support.
  • Send you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages.
  • Prevent and address fraud, breach of policies or terms, and threats or harm.
  • Enforce our Terms of Use.
  • Improve the Service or other Roar Retail websites, applications, marketing efforts, products and services.

We also use information about you, with your consent, to:

  • Verify your eligibility and deliver prizes in connection with contests and sweepstakes you have entered.
  • Develop and display content, features, and advertising tailored to your interests on our Service as well as on other platforms and services.
  • Send you advertisements and communicate with you about our and third party products, offers, promotions, rewards, events, and services that may be of interest to you.
  • Fulfill any other purpose disclosed at the time you provide information and with your consent.

We may use information that does not identify you (including personally identifiable information that has been de-identified) without obligation to you except as prohibited by applicable law.

SECTION 4 - CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

SECTION 5 - HOW WE RETAIN SENSITIVE PERSONAL DATA OR INFORMATION

We will retain your Personal and Sensitive Information only as long as it is reasonably required or otherwise permitted by applicable law or regulatory requirements. We may also retain your Personal and Sensitive Information so long as it is necessary to fulfiLl the purposes for which it was collected (including for purposes of meeting any legal, administrative, accounting, or other reporting requirements). Your Personal and Sensitive Information is safeguarded against inappropriate access and disclosure, as per this Privacy Policy. We also maintain appropriate and adequate administrative, technical and physical safeguards designed to protect your Personal and Sensitive Information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

SECTION 6 - YOUR RIGHTS AND CHOICES

- Review and Update of Account Information

If you have an online account with us, you have the ability to review, update, and remove certain information you have voluntarily submitted to us by logging in to your account. Please note that we may retain certain information associated with your account for analytical purposes and record keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our Terms of Use, take actions we deem necessary to protect the integrity of our Service or our users, comply with our legal obligations, resolve disputes, or take other actions otherwise permitted by law. European data subjects have additional rights set forth in “Your European Privacy Rights” below.

- Communications

You can opt-out of receiving certain promotional communications (e-mails and push notifications) from us at any time by for e-mails, following the instructions as provided in e-mails to click on the unsubscribe link. Please note that your opt-out is limited to the e-mail address and device used and will not affect subsequent subscriptions or, for e-mails, non-promotional communications, such as those regarding service announcements, administrative notices, your account information or transactions, or Roar Retails’ ongoing business relations. Also note that changing information in your account, or otherwise opting out of receipt of promotional e-mail communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as an event provider) before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.

- Your California Privacy Rights

California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt in to, or opt out of, this type of sharing.

Roar Retail may share personal information as defined by California’s “Shine the Light” law with third parties and/or affiliates for such third parties’ and affiliates’ own direct marketing purposes. Please note that Roar Retail is not required to respond to requests made by means other than through the provided e-mail address or mail address.

- Your European Privacy Rights

If you are a data subject in the European Economic Area (“EEA”), you have the right to access, rectify, or erase any personal data we have collected about you through the Service. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the Service. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us. To exercise any of these rights, contact us and specify which right you intend to exercise. We will respond to your request within 30 days. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

SECTION 7 - AGE OF CONSENT

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - COOKIES

We may track your preferences and activities on the Site. "Cookies" are small data files transferred to your computer's hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies. By continuing the use of the Site, you are agreeing to our use of cookies. If you do not agree to our use of cookie, you can block them in your browser setting, but you may lose some functionality on the Site.

SECTION 9 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We endeavor to keep your Personal and Sensitive information secure, up-to-date, accurate in the best possible manner as it may be necessary for the purpose for which it was collected. We value the importance you attach to your Personal and Sensitive Information given to us and therefore we have (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same. However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal or Sensitive Information by any third party.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Customer Service Manager at customersupport@roarretail.com