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Return & Refund Policy

Return & Refund Policy

Thanks for shopping at KottonCulture.com! If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to initiate a return from the date you receive your order. To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the digital order receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and acknowledge the receipt of your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

Once your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a few days, depending on your card issuer or bank's policies.

Shipping

You will be responsible for returning your item. However, Kotton Culture will bear shipping costs up to $10.

If you receive a refund, the cost of return shipping (up to $10) will be added to your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.